In case you need assistance regarding your order or in any situation you can always contact us via our contact form here or email at us directly at sciencebrilliants@gmail.com.

We can accept order cancellation if the order is not yet processed.Unfortunately we can not accept cancellation in case the order is already processed. Therefore, we kindly ask you to contact us as soon as possible if thoughts of order cancellation arise.Easiest way to modify your order is to request an order cancellation and in case the cancellation is approved, place new order with the wanted items. We recommend double-checking all the details of your order before placing it.

NOTE! This doesn't affect your return rights.

Our accepted payment methods appear at the bottom of our website. You can always check there the available payment methods.

Yes, buying online is safe when you shop from trusted websites like ours. Our payment process is secure, and we ensure that all transactions are handled with the utmost care. If you have any concerns, feel free to contact our customer service team, and we’ll be happy to assist you.

Yes, you can. For more information we kindly ask you to check out our return policy.

You can find all our store policies at the "Information" menu at the bottom of our website. You can find all answers to return and exchange questions from there.

We kindly ask you to check out our return policy from here.

We have two shipping rates. If your order total is €80 or more, you are eligible for free shipping. The other option is our standard shipping which costs €8,50

Yes, in the EU. Currently, our delivery area covers all member states of the European Union.

After your order is processed and sent, you receive the tracking link to your email from which you can track your order.